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giangvn
в: 27 Feb 2010 [15:47]
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I am a newbie and when i send hero + troops for campaign, i do not see the crossed-swords symbol.

I do not see or find where is my hero + troops (or how to recall them back to town).

When i check in the town, there is only information "Hero hiding"

Note: I'm still in protection weeks.

Anyone can help me.

Thanks in advance
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skullbotrock
в: 27 Feb 2010 [17:22]
Check ur battle reports to see if u lost. It is the box at the bottom and click on the crossed swords symbol to view battle reports
giangvn
в: 27 Feb 2010 [18:22]
:) I have just sent the army out of my city and i do not see the crossed swords symbol. It means that my army has not yet reach target so there is no battle(:s1:)
If i lost the battle, my hero must be in the tavern for re-recruit.

I think this is bug.

Anyone else can helpme.

I need my army.
skullbotrock
в: 27 Feb 2010 [18:51]
I'm confused. Is there an arrow and a timer next to the attack symbol? If so, ur troops are travelling
giangvn
в: 27 Feb 2010 [19:36]
I know that normally when you send out army for campaign, there will be a symbol indicate remaining time to reach target city, crossed swords, target city name.... but in my case, nothing on the screen(:s1:)

In the town, i still see how many troops i have (total life, attack...) but i do not see them.

Where are they?

Actually i am not fresh. I played sometimes ago so i know about this game.
But now when i play again, something strange happen:)
skullbotrock
в: 28 Feb 2010 [03:12]
http://support.ambergames.com/
crimson
в: 28 Feb 2010 [04:07]
damn, wtf did the developers do in that last build? this glitch hardly ever showed up until about a week ago. I wonder what this glitch is about too. obviously it was coded but for what reason...
giangvn
в: 28 Feb 2010 [09:52]
I want my troops for campaign.
Any moderators / developer / player can help me?
crimson
в: 28 Feb 2010 [09:57]
giangvn, please go here and do what it says. also, in the body of the ticket, you should include that you lost your hero and the group he was with and that you would like both to be recovered.
giangvn
в: 28 Feb 2010 [18:25]
Thanks for your support crimson.
I will follow your instruction.
crimson
в: 01 Mar 2010 [02:18]
giangvn, it seems support is not working properly (it will not give you ticket ID's. please wait for this problem to be fixed before posting your support ticket.
giangvn
в: 02 Mar 2010 [06:29]
Is there any way to speed up the process or to make them know the bug.
Maybe i need some temporarily solution to get my troops + hero back.
Without them, i am far behind others.
My main source of resources is only from my limited output mines.

Any way, thanks for support but i hope to get them back soon.
crimson
в: 02 Mar 2010 [09:11]
I have messaged a developer about your problem. It should hopefully be fixed in next 24 hours, if not during server maintenance day (Thursday)
giangvn
в: 02 Mar 2010 [10:29]
Finally i have a dead line.
It's better than sit and wait in hopeless.
Many thanks:)
crimson
в: 03 Mar 2010 [11:24]
исправлено: 03 Mar 2010 [11:24]
giangvn, has issue been fixed? if not, the support is now working! you might want to create a ticket.
to create ticket:
please go here and do what it says. also, in the body of the ticket, you should include that you lost your hero and the group he was with and that you would like both to be recovered.
giangvn
в: 03 Mar 2010 [17:18]
It is not yet fixed.(:s6:)
I will try using ticket again.

But why they didn't fixed although you already messaged them (:s21:)
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